With WHM (Web Host Manager) access, managing server-wide configurations becomes straightforward. This guide will walk you through installing and configuring Redis on your server using WHM, specifically for a WordPress site. Additionally, we will address a common error: “Redis is unreachable: Connection refused [tcp://127.0.0.1:6379].”

Redis is unreachable: Connection refused [tcp://127.0.0.1:6379]

What is Redis?

Redis is an open-source, in-memory data structure store that is used as a database, cache, and message broker. It supports data structures such as strings, hashes, lists, sets, and more. In a WordPress context, Redis is often used to improve site performance by caching database queries and reducing load times.

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1. Install Redis

Log into SSH as Root

To begin, you’ll need root SSH access to your server. Open your terminal and connect to your server via SSH.

Install Redis

Depending on your server’s OS, use the appropriate command to install Redis:

For CentOS/RHEL-based servers:

  yum install redis

For AlmaLinux or CloudLinux servers:

  dnf install redis

2. Start and Enable Redis Service

Once Redis is installed, ensure it is running and set to start on boot:

Start the Redis service:

  systemctl start redis

Enable Redis on boot:

  systemctl enable redis

3. Verify Redis Installation

To confirm that Redis is working correctly, use the Redis command-line interface:

Ping Redis:

  redis-cli ping

If Redis is running, you should receive a “PONG” response.

4. Configure Redis in WHM/cPanel

To configure Redis for PHP applications via cPanel:

Access EasyApache 4 in WHM

Navigate to the “Software” section: Look for “EasyApache 4” in your WHM dashboard.
Customize the current profile: You can either customize the current configuration or create a new one.
Select the Redis PHP extension: Ensure that the Redis PHP extension is selected for installation.
Rebuild and provision: After adding the Redis PHP extension, rebuild and provision the profile.

5. Configure Redis for WordPress

To use Redis with WordPress:

Install a Redis plugin: Use a Redis caching plugin such as “Redis Object Cache.”
Configure the plugin settings: Set the plugin to connect to 127.0.0.1 on port 6379.

6. Addressing “Redis is unreachable: Connection refused [tcp://127.0.0.1:6379]” Error

This error indicates that the Redis service is either not running or not accessible at the specified address. Here are steps to troubleshoot and fix this issue:

Ensure Redis Service is Running

Check the status of the Redis service:

Check Redis status:

  systemctl status redis

If the service is not running, start it:

Start Redis service:

  systemctl start redis

Verify Redis is Listening on the Correct Port

Ensure Redis is configured to listen on 127.0.0.1 and port 6379. Edit the Redis configuration file (redis.conf):

Edit redis.conf:

  nano /etc/redis/redis.conf

Ensure the following lines are present and correct:

  bind 127.0.0.1
  port 6379

After making changes, restart Redis:

Restart Redis:

  systemctl restart redis

Check Firewall Settings

Ensure that the firewall is not blocking Redis connections on port 6379:

Open port 6379:

  firewall-cmd --permanent --add-port=6379/tcp
  firewall-cmd --reload

Test Connection

Use the Redis CLI to test the connection:

Ping Redis:

  redis-cli -h 127.0.0.1 -p 6379 ping

If you receive a “PONG” response, the connection is successful.

7. Security and Optimization

Secure Redis

Edit the Redis configuration file (redis.conf), typically located in /etc/redis/.

Set a strong password:

  requirepass yourstrongpassword

Optimize Redis Performance

Adjust the maxmemory setting according to your server’s RAM to optimize performance:

Edit redis.conf:

  maxmemory 256mb  # Example setting

8. Check Logs

Regularly check Redis logs for errors or important messages. Logs are usually found in:

Redis logs:

  /var/log/redis/redis.log

By following this guide, you can successfully install, configure, and troubleshoot Redis on your server using WHM. Redis can significantly enhance the performance of your WordPress site by providing efficient caching and fast data retrieval. Addressing common errors like “Redis is unreachable: Connection refused [tcp://127.0.0.1:6379]” ensures that your Redis setup runs smoothly. Regularly monitor and optimize your Redis configuration to maintain optimal performance and security. If you encounter any issues beyond your control, don’t hesitate to reach out to your hosting provider’s support team for assistance. With proper setup and maintenance, Redis can be a powerful tool in your web hosting environment, offering speed and reliability for your applications.

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